Terms and conditions

1. Reservation and purchase

In order to buy the e-shop products online, the customer must access the site area dedicated to this. Each product for sale is accompanied by a photo, by a description and the price that varies according to the country of destination of the goods. Inside the e-shop you can select and book the individual products offered. It will be sufficient to indicate the quantity and confirm, after the choice of any variants. In this way the products are inserted inside the virtual cart. You can add, delete or confirm all reservations made up to that moment. In order to confirm the order, the customer can proceed in these ways:

if already registered, through the e -mail address and the password;
If not yet registered, proceeding with the registration, indicating all the requested data;
without registration, providing when requested the data necessary to finalize the purchase.

The purchase will be understood to be perfected for Calicantus S.r.l. Only when the order will be confirmed by the same by e-mail or fax by means of a "vs order confirmation" form. The confirmation is sent to the maximum within 2 working days of receipt of the order. Calicantus S.r.l. It may at its discretion not to accept the order if the information provided by the Customer will be incorrect or deceptive (e.g. incorrect or non -sufficient payment extremes, incorrect billing details, erroneous or incomplete shipping address), or if there are errors on the products on the products ordered (e.g. error relating to the price, availability, or the description of the products). The information relating to the catalog is as accurate and updated as possible, however any content on the site must not be understood as a representation or binding declaration relating to the products. All images, descriptions and illustrations have an exclusively indicative purpose and, given that the colors depend on the monitor used, could be different on those of the products delivered.

2. Availability of products and sale price

For each item, the unitary price of sale expressed in currency is indicated, I.V.A. (Value added tax) including and net of shipping costs. Shipping contributions may vary depending on the type of delivery, the quantity of products to be sent, their volume, the weight and the place of destination; They will be highlighted during the purchase procedure and on the "vs order confirmation" form. All the products inside the-shop are available in stock. If unexpected events due to delays in the delivery of the products should occur, the customer will be promptly informed by e-mail, as well as in the case of even temporary unavailability of one or more products. Calicantus S.r.l. He sends in all the countries planned during registration. However, cases in which customs problems may prevent the delivery of the products ordered could occur. In this case the customer will be promptly informed by e-mail and reimbursed later.

3. Payment methods

For the payment of purchases, the customer can use the following methods:

Credit card of the circuits: Visa, Mastercard, Visa Electron, and others possibly available via Shopify Payments
Digital Wallet (Google Pay and Apple Pay) via Shopphy Payments
Paypal circuit
Klarna

Beneficiary: Calicantus s.r.l. Via L. Mazzon 30 - 30020 Quarto D’Altino (Venice), Italy

4. Delivery of the goods and shipping costs

All the products ordered by the customer and confirmed by Calicantus S.r.l., will be sent by express courier (national and international) to the address indicated by the customer for delivery. For the shipment, a contribution will be requested to the expenses that will be highlighted during the purchase procedure and on the "vs order confirmation" form, in relation to the country of order of the order. Shipping contributions may vary depending on the type of delivery, the quantity of products to be sent, their volume, the weight and the place of destination; They will be highlighted during the purchase procedure and on the "vs order confirmation" form. The shipment of the products will take place only after the payment of the amount of the order has been regularly registered and confirmed to Calicantus S.r.l. The products shipped to Italy are indicatively delivered within 5-10 working days from the shipment; The products shipped within the European Union are delivered within 5-10 working days from the shipment. Shipments are carried out from Monday to Friday. Any variant to the above will be communicated promptly by e-mail to the customer.

5. Import taxes and customs duties

The products sold are not subject to any import fee or customs duty, if the product is sold and delivered to Italy or within the European Union. In the case of deliveries in countries not belonging to the European Union, the products could be subject to import taxes and/or customs duties according to the type of product and the country of destination. It is not possible to predict in any way whether and what costs should be incurred for the customs clearance of the goods. For more information, you can contact the customs office of your country. In all cases, any costs relating to import fees and/or customs duties will be borne by the customer.

6. Right of withdrawal

The customer consumer boasts a right of withdrawal (Legislative Decree 206/2005) which can exercise, without having to justify the reasons, within a term of 14 working days starting from the day of receipt of the ordered articles. The right of withdrawal can be communicated within the deadline indicated above, through contact form. The shipping costs relating to the return of the goods are excluded from the customer. In order for the right of withdrawal to be exercised, the articles must be returned intact, in their origin of origin in perfect condition and after agreement with Calicantus S.r.l. The goods must be sent back with insured package in port Franco to:

Trivellato -Via degli Avieri 8 -36040 -Torri di Quartesolo (VI), Italy

No package shipped in cash on delivery or assigned port will be withdrawn by Calicantus S.r.l. The reimbursement of the invoiced price of the made items will be made through the same payment method used in the purchase phase by the customer within 14 days of receipt of the return. The articles returned incomplete, spoiled, damaged or dirty for the fact attributable to the customer will not be reimbursed and will not give rise to the recognition of a credit equal to the price of the article initially ordered. If the return should depend on an error by Calicantus S.r.l., the shipping costs will be borne by the seller; In all other cases, shipping costs will be borne by the buyer.

7. Applicable law

All contracts concluded are performed perfected in Italy and are subject to the laws exclusively Italian.

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